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Paypal does not allow me to accept a payment
Thread poster: Karina Gonsé
Karina Gonsé
Karina Gonsé
Local time: 17:44
English to Spanish
+ ...
Nov 4, 2020

Dear Colleagues:

I received a payment via Paypal; I have the option to accept or deny the payment, but of course I want to accept it. The problem is that when I click on the "Accept" button, the following message appears "We are not able to process your request. Redirecting to classic view ...". The payment is from a regular client and this is the first time that I have this problem.

Did any of you have a similar problem?

Regards,

Karina
 
Jean Lachaud
Jean Lachaud  Identity Verified
United States
Local time: 16:44
English to French
+ ...
the usual remedies? Nov 4, 2020

Have you tried rebooting, emptying the browser cache, that sort of things?

It may also be a temporary (hopefulle) PayPal issue.

JL

Yolanda Broad
 
freezone (X)
freezone (X)
United Arab Emirates
Contact Paypal Nov 5, 2020

You might want to reach out to paypal or your bank.

Viktoriia Horiachko
 
Angie Garbarino
Angie Garbarino  Identity Verified
Local time: 22:44
Member (2003)
French to Italian
+ ...
Call paypal by phone Nov 6, 2020

They always answer and will surely solve, not your bank, your bank can do nothing
 
Karina Gonsé
Karina Gonsé
Local time: 17:44
English to Spanish
+ ...
TOPIC STARTER
I solved the problem Nov 6, 2020

Thank you for your answers. Finally, after trying so many times, I changed language from English into Spanish and was able to accept the payment... Very strange....
 
Thayenga
Thayenga  Identity Verified
Germany
Local time: 22:44
Member (2009)
English to German
+ ...
Direct contact Nov 7, 2020

My experience with PayPal is that they responded quickly to any messages I had sent them whenever I encountered a problem. Usually, the problem was solved either on the same or on the following day.

Angie Garbarino
Lidija Klemencic
 


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Paypal does not allow me to accept a payment







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