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Smartling Translation Solution

4.3 out of 5
Out of 43 user reviews.


Smartling helps ambitious brands access more markets, deliver better experiences, and build stronger relationships by transforming the way their content is created and consumed around the world. Our translation software and services prioritize process automation and intelligent collaboration so that companies can quickly and cost-effectively localize their websites, apps, and documents with minimal IT involvement. We help brands like British Airways, Spotify, IHG, and WeWork tell a global story.
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Software details


PriceFree for translators and agencies; clients pay based on content tiers
File formatsHTML, Java properties, XML, JSON, Android XML, iOS Strings, YAML, gettext, Microsoft Office, InDesign
License typeSoftware as a service (subscription)
System requirements
Operating systemLinux, Other, Android, Apple iOS, Windows, MacOS
System requirementsSmartling is a cloud-based system that only requires access to the internet via a modern web browser. No desktop installation is needed.
CompatibilityCloud-based, and thus compatible with all systems
Support & upgrades
Support and upgrades offered/includedFree upgrades for duration of license/Subscription, Free technical support via support ticket center, Free community support
Support and tutorial linkshttps://help.smartling.com/docs
Free trial
Free trial
No data
Languages supportedAll languages supported for translation. Translation interface available in English.




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(41 reviews)

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1 out of 5
How easy is it to learn?

Forget productivity
Review by 
Selcuk Akyuz . Although I am a translator experienced in several CAT tools and online translation platforms, I still wanted to read the manual. However, both the help file and videos were so slow. Not surprising because Smartling is slow as well. User interface is not intuitive but one can get used to it after a few projects. Generally I don't prefer working with cloud systems but Smartling was really the worst of them so far. Proofreading of 900 words took 4 hours in Smartling!
2 out of 2 found this review helpful.





1 out of 5
How easy is it to learn?

One of the worst out there.
Review by 
Marc Ward . Exceptionally poor. No automatic scrolling when you reach the bottom of the screen. You have to CHOOSE between looking at the glossary OR the TM OR .... anything else useful. Whoever designed this wasn't a translator. Absolutely awful.

EDIT: This is not a tool one generally owns, rather it's one that is used to offer CAT capability to freelancers.
2 out of 2 found this review helpful.





1 out of 5
How easy is it to learn?

Why?!
Review by 
Samantha Hoffmann . This online tool is a total disaster. Auto-propagation doesn't work well, shortcuts are not friendly at all, segments are "cut", so whenever you're done with one sentence and you confirm, all the segment is confirmed and you have to go back to fix the second (sometimes the third) sentence... TM is useless (not to mention MT), you have to scroll down the page SLOWLY to be able to see all the translations/concordances... and unfortunately, it's not possible to export the files and work in another tool :(
2 out of 2 found this review helpful.





2 out of 5
How easy is it to learn?

Not the best
Review by 
Cristiana Coblis . It's easy to use, because there are not a lot of features included. Very basic tool, hence not very useful to a seasoned translator.
Working with this tool can be very slow and painful depending on the project and it can definitely cripple translation productivity.
1 out of 1 found this review helpful.





5 out of 5
How easy is it to learn?

Great work environment
Review by 
Rossanasantis . I've been using Smartling as a translator/editor for some time now, and it's a great tool. It's very easy to learn to use it and very friendly to work on. The company is regularly upgrading the product so that we can have an even better environment for our work. The TM is a fantastic featuret where you can see past translations without having to pick your brain to remember :-)
0 out of 1 found this review helpful.