Glossary entry

German term or phrase:

Erhöhung der Kundenfrequenz

English translation:

increase customer frequency

Added to glossary by Cristina Moldovan do Amaral
Oct 15, 2001 11:26
22 yrs ago
3 viewers *
German term

Erhöhung der Kundenfrequenz

German to English Marketing Retail
The text is for a department store. I understand this to mean "increasing the number of customers visiting the store", but would like to know if you can use the term "customer frequency, or if there is a specialist marketing term to describe this?
Change log

Apr 8, 2015 14:59: Steffen Walter changed "Field (specific)" from "(none)" to "Retail"

Proposed translations

3 mins
Selected

increase customer frequency

Customer frequency gets around 600 hits on Google, which suggests it's not that uncommen.

I think its about more than the number of customers, but about the number of times any given customer comes through the door. So it would be about changing offers, layouts etc. to tempt them in more often. Or at least that's how I'd read it!

HTH

Mary
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4 KudoZ points awarded for this answer. Comment: "I think all suggestions would have been possible, but I'm choosing this one as it is closest to the original."
19 mins

increasing customer traffic

just another option
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24 mins

increase in/increased patronage

Just another option.
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-1
1 hr

increasing call frequency

From gut feeling, I would have chosen Mary's suggestion, but I checked in my marketing dictionary anyway. "call frequency" is what it came up with (call = Besuch ... just in case ;-))
Peer comment(s):

disagree Trudy Peters : Sounds like what a phone co. wants to do
2 hrs
Call is not just phone call, but also visit , hence caller = Besucher
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5 hrs

Increase in floor traffic

or "higher store attendance". "Customer" is redundant here because everybody knows what the reference is.
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