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Paul Sinfield United Kingdom Local time: 03:15 French to English
Mar 4, 2018
Hello
I'm trying to load a TM in WF 5 for a regular client and just get the 'Unable to connect to TM' message. It's a TM I've used hundreds of times and I really need to get it working. I've tried the usual restart computer, I've renamed the file, recreated it and copied the content. Would be very grateful for any suggestions of things to try ...
Other client TMs are loading, just this one (typically the one I need right now!).
I'm trying to load a TM in WF 5 for a regular client and just get the 'Unable to connect to TM' message. It's a TM I've used hundreds of times and I really need to get it working. I've tried the usual restart computer, I've renamed the file, recreated it and copied the content. Would be very grateful for any suggestions of things to try ...
Other client TMs are loading, just this one (typically the one I need right now!).
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Paul Sinfield United Kingdom Local time: 03:15 French to English
TOPIC STARTER
Thanks - sorted
Mar 6, 2018
Thank you both. The hotline helpdesk was very helpful, unfortunately the TM files appear to have become corrupt. A lesson learned in backing up my TMs - fortunately, I've been able to reconstitute (most) of it using the old tmxl files for the client.
Happy translating (and don't forget to back up your TMs!)
Paul
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