Număr de pagini: [1 2] > | Compilation of thread "Let's improve...3 things I would do if I were running ProZ.com" / Action plan Inițiatorul discuției: Enrique Cavalitto
|
Note: According to the approach we have used so far on this exercise, we invite members who reply to this post to do so only once, in a post of up to 250 words. This will allow us to review each post carefully while proceeding to the action plans. Thank you! Thanks to everyone who joined in sharing what they would do if they were running the site. As staff members, we greatly value this input. Although many of the suggestions are similar to those that have b... See moreNote: According to the approach we have used so far on this exercise, we invite members who reply to this post to do so only once, in a post of up to 250 words. This will allow us to review each post carefully while proceeding to the action plans. Thank you! Thanks to everyone who joined in sharing what they would do if they were running the site. As staff members, we greatly value this input. Although many of the suggestions are similar to those that have been made previously, this format has provided additional insight into your priorities, i.e. what is most important to us as a community. Plus, there were some great new ideas. We'd like to explain how we as staff members have processed the information here, and let you all know how we intend to act upon it. Pursuant to our mission statement and the basic principles that form the foundation of this site and community, we have compiled the information you have provided here and analyzed it together with information we have from other channels, including your emails and support tickets, face to face exchanges at events, surveys results and site usage patterns. We will post the compiled list of suggestions next, for your reference. Both of us (Henry and I) have gone through every message in this thread. We have listed and organized all suggestions into categories, and assigned priorities to the categories based on the amount of attention each category has received in feedback from you (not only here but elsewhere as well). Then, we have taken stock of the suggestions made, from the viewpoint of the action plans that we are currently carrying out. The idea was to calibrate those plans based on your "what I would do" feedback. This exercise has been very useful, and we have decided to modify our plans in several respects. We will be able to better serve you because of your participation in this exercise. What is more, the act of comparing our plans with your prioritized suggestions has caused us to reevaluate our approach to site development. Until now, we have only maintained internal plans, which we modify based on your input. Now, we are wondering if it will be better for us to publish our plans in general terms, thereby providing additional insight to you on what you can or can not expect from the site team in the future. We hope that in doing this, we will get on the same wavelength as a community, and perhaps improvements to our shared workplace could be made more readily, in an environment of even deeper cooperation and mutual trust. So we have decided to try posting action plans publicly. In the plans we post, we will cover our directions in general terms, then address the specific suggestions that each of you have made in this thread as a community. The process of considering all the suggestions in this thread has been labor intensive. Thanks to everyone for posting according to the ground rules, which made it possible to work through all the suggestions more efficiently. In order to keep the process manageable also going forward, we will address areas of the site one at a time, roughly in order of the priorities that you seem to have placed on them (not only here but in all forms of feedback). Specifically, we will publish action plans on the following eight topics:1. Jobs 2. KudoZ and term search 3. Profiles 4. Blue Board & WWA 5. Forums 6. Community (including moderators, code of conduct, communications) 7. Events (powwows, conferences and seminars) 8. General and miscellaneous We intend to release one action plan [at a time over the next several months] (this text has been edited from the initial, overly ambitious plan of releasing one per week). After releasing each plan, we will address specifically each of the suggestions that was made in this thread for that area. There will be discussion facilitated on each plan... and there will be ground rules designed to keep the process moving forward. We can't afford to get caught up on any one issue, so we are counting on your continued cooperation. We are optimistic about this approach, but let's see how it works in practice. If it proves effective, we will continue. If it does not, we may change course midway. In any case, speaking for the ProZ.com team, we look forward to continuing to serve you and your business, as we continue to improve our great industry together. Regards, Enrique and HenryNote: According to the approach we have used so far on this exercise, we invite members who reply to this post to do so only once, in a post of up to 250 words. This will allow us to review each post carefully while proceeding to the action plans. Thank you! ▲ Collapse | | | Enrique Cavalitto Argentina Local time: 19:54 Membru (2006) din engleză în spaniolă INIŢIATORUL SUBIECTULUI Compilation sorted according to upcoming action plans | Oct 13, 2006 |
Actions members of the community would take to improve ProZ.com Taken from: http://www.proz.com/topic/55502 Updated up to post http://www.proz.com/post/436852#436852 In the following compilation, proposed actions have been categorized into sections organized by site area or th... See more Actions members of the community would take to improve ProZ.com Taken from: http://www.proz.com/topic/55502 Updated up to post http://www.proz.com/post/436852#436852 In the following compilation, proposed actions have been categorized into sections organized by site area or theme, and in some cases categories have been subdivided into loose subcategories. These categories correspond to the actions plans that we will begin releasing. Within each section or subsection, there is no particular order applied. When several people advocated similar actions, we lumped them into a single action. for this reason, the people listed below each action can not be assumed to fully endorse the action as written. ------------------------------------------- 1 - Actions members would take in relation to the jobs systems Set rules in order to improve the wording of jobs postings so that at least the title is clear and make sure that the offer contains all necessary information (field, volume, detailed word counts, information about text format and deadline). Marie-Céline Georg Norbert Gunther Kramer Michele Fauble Rebecca Hendry texjax Norbert Gunther Kramer Tina Vonhof GoodWords Mandatory explanation of the reasons for requiring certain translator’s attributes or for statements that might be perceived as discriminatory or offensive. texjax Norbert Gunther Kramer Tina Vonhof More information and screening of the outsourcers, including some sort of categorization of the outsourcers - size, years in business, are they an agency or a company, are they incorporated Elizabeth Lyons Create a new category for agencies who are not posting a real job but looking for freelancers in general or make the "potential job" category visible in the start page table (e.g. background color). Marie-Céline Georg Implement a system to reward outsourcers with good track records, verified identity/business licenses, good payment history, etc. by providing them with incentives – such as job postings highlighted in a different color, etc. TampaTranslator Daniela Zambrini Proz.com should play a stronger role against unfair outsourcers Chinese Concept Good and serious outsourcers, posting good and serious jobs at a decent rate. Giovanni Guarnieri Raise quality of jobs that enter via ProZ.com. Monika Coulson Andrea Ali Ana Cuesta Viktoria Gimbe Show more information about old jobs, including contact information Balaban Cerit EszterB All jobs should be read by a moderator or site staff before published Aurora Humarán Alicia Casal Silvina Matheu Give a prominent position to the "Find a Linguist/Translator/Interpreter" option on the Home page and make it an obvious straightforward option written in simple words so that outsourcers can easily find and use it. Larissa Dinsley cmwilliams Konstantin Kisin Graciela Guzman Anjo Sterringa, who asks for improvement of the feature Kathryn Strachecky Elizabeth Ardans would say "if you don't find a professional that suits your needs, then post a job..." María Teresa Taylor Oliver langnet FrenchtoEnglish Enhance directory search functions Antonella Andreella Do not allow to offer jobs through messaging to groups of people Viktoria Gimbe Stop publishing jobs Antonella Andreella Dyran Altenburg Separate offers for agencies and freelancers, as well as offers from agencies or direct clients Claudia Iglesias Anjo Sterringa Make the community rates public for all users and for all job posters Claudia Iglesias Ma. Fernanda Blesa Forbid any job offer with more than 30-days payment delays Yaotl Make this a "real site for real professionals" speaking in terms of job pricing Christel Zipfel Don't allow outsourcers to specify a rate when posting a job. cmwilliams Norbert Gunther Kramer Steffen Walter Viktoria Gimbe Elizabeth Lyons JL Baker McNohara FrenchtoEnglish Andrew Steel MCIL, MITI Assign sufficient resources to an extensive overhaul of the Jobs system. Ralf Lemster A methodology suggested to handle rates in job offers Giles Watson Ma. Fernanda Blesa, who suggests another methodology Attract more direct clients by every means possible Konstantin Kisin Norbert Gunther Kramer Robert Forstag, who suggests several strategies David Russi, who would charge a small commission on jobs that freelancers secure with *direct clients* through this site Ritu Bhanot Banning of bids posted by outsourcers below decent rates. Silvina Dell'Isola Urdiales melinak Ines Cas Make "submit quote" compulsory Alberto Valle Restrict job posting to outsourcers, who are ProZ.com. members. Alberto Valle For outsourcers who are not paying members, levy a one-time fee for every job posting, put this extra cash towards levelling the playing field for translators who live in countries where rates are lower Jonathan Lukens Allow jobs post only by people who are signed in (with up to date contact info INCLUDING their address) Viktoria Gimbe A filter to hide low-paid job offers from the screen, not only from email notifications Harry Bornemann To know who got the jobs offered in the site Ask people who post jobs to give feedback (i.e., who got the jobs, why a translator was not chosen, etc.) Harry Djuhari Stefania Williams Andrea Riffo Stop people who post jobs to aks for free test translations Stefania Williams Kick out mala fide outsourcers well before they hit rock bottom on the BlueBoard Robert Kleemaier Drive outsourcers to quality and not only to low rates Magdalena Reyes People asking for 'decent pricing from job advertisers' should consider that some nations don't pay those levels. Allow companies to put in a price that would suit someone from a poorer nation Trevor Butcher. All quotes should be made visible so that bidders can see what other bidders are doing soumitro das Build in a filter so non-members will not get emails with job offers restricted to members EszterB Posting of potential jobs should be allowed only to outsourcers who are ProZ.com members. Krys Williams Find out how many outsourcers and providers would be ready to pay how many percent of jobs that would be handled by experts (including securing of delivery and payment); eur0tec Find out ways to let users who are ready to pay a percentage of jobs become members; eur0tec Find out how to identify and label substandard job postings, outsourcers, and translators (which would reduce or improve their activities). eur0tec Information (statistics) on who´s posting the biggest amount of jobs in ProZ.com and a link to the Blue Board information (if any) within the same page. Elena Robles Sanjuán The possibility of sending your ProZ.com cv to agencies/job posters open to receiving them, plus constantly updated information on which agencies are currently looking for translators/interpreters etc. Elena Robles Sanjuán The option of submitting resumes in job applications, currently not supported in the bid form. Elena Vazquez Fernandez Troy Fowler A better control of the agencies and people who publish their jobs here. Elena Vazquez Fernandez Tweak the "specializes in" categories allowing a "fill in the blank" category be added to the specialization options. Michele Fauble Provide a more differentiated structure of the Jobs section, by identifying jobs targeted at freelancers and agencies (to permit for more targeted notifications), and introducing a separate segment for jobs posters focusing primarily on the price. DSC Include language variety in KudoZ and in Jobs (EN-UK, EN-US, ES-AR, and so on) Marta Fernandez-Suarez Add Date of Availability of documents to the jobs posting form isoyo A user-friendly rate explainer/calculator to explain and calculate all the different ways of costing a document, eg. per word/cartella/page lizzy g EszterB would add currency conversion Integrate word / character count and invoicing technology into the ProZ.com environment Troy Fowler A ProZ.com payment escrow service. Outsourcers would place payment in an optional escrow account until translation project is complete, thus guaranteeing payment. This could also be an additional source or revenue for ProZ.com in the form of an escrow fee. TampaTranslator texjax Jordan Ma. Fernanda Blesa Help translators receive small payments outside US and Europe who are in a very disadvantaged condition because they cannot receive payments for small assignments. Henrik Pipoyan Harry Djuhari Consider to bring a Wallet back. Vladimir Dubisskiy More noticeable text ads, with display to poster of IP and date of clicks Balaban Cerit Forbid outsources to close an offer before the deadline stated initially Andrea Riffo ------------------------------------------- 2 - Actions members would take in relation to KudoZ and term search Target audience field for askers (KudoZ), at least for those languages spoken in several countries. Claudia Alvis Delete the points system in KudoZ Chademu Giovanni Guarnieri Silvina Dell'Isola Urdiales Puicz Viktoria Gimbe Sergio Mangiarotti McNohara CMJ_Trans Robert Forstag disagrees Riccardo Schiaffino suvasree, who would create a rotational grading system for the Freelancers' Directories Dyran Altenburg The asker should not be allowed to grade the answer. The points should instead be automatically awarded by the Agree/Disagree balance after two weeks. Andy Lemminger Cilian O'Tuama disagrees María Teresa Taylor Oliver disagrees Sergio Mangiarotti The task of grading KudoZ answers and making KOG entries should be entrusted to paid professional independent linguists. FrenchtoEnglish Agreeing on what to put in the glossary as a group Viktoria Gimbe Restricting grading privileges to those with a verified credential or X number of KudoZ points. (Questions asked by unqualified askers would then be graded by a designated grader, whose grading would in turn be monitored to ensure fairness.) Robert Forstag Finding an alternative to get rid of the "Pro" vs. "non-Pro" division, for instance making any visitor's question "not-for-point" Suggested Kirill Semenov Delete current daily limits Cristina Heraud-van Tol Replace current KudoZ limits by another system tied to the amount of questions answered by the asker. Suggested Kirill Semenov Limited KudoZ questions when the asker does not contribute providing answers to other members/users. Graciela Guzman KudoZ glossary clean-up Angioletta Garbarino Niraja Nanjundan, who also includes personal glossaries Kirill Semenov Daniela Zambrini, who also suggests a methodology to do so JaneTranslates Andrea Ali sarmb Silvina Dell'Isola Urdiales claudia bagnardi Make peer comments and replies visible only to the asker, answerer, moderators and assessor. FrenchtoEnglish Allow user participation in KudoZ only above a certain percentage of profile completeness. Cristiana Coblis Allow the askers to upload graphics George Rabel Nik-On/Off, who would also do so in answers Make this a "real site for real professionals" speaking in terms of questions/answers level. Christel Zipfel Make KudoZ search more user friendly rdom Limit the term section to paying members Roland Peiler Andrew Steel MCIL, MITI Andy Watkinson disagrees Colleagues whose areas of specialization and language pairs do not match the question's should not be allowed to answer or comment on peers Andy Lemminge Cristiana Coblis (specialty and working fields) Cilian O'Tuama disagrees María Teresa Taylor Oliver disagrees Colleagues who answered a question should not be able to agree or disagree with other answers of the same question. Andy Lemminger Cilian O'Tuama disagrees María Teresa Taylor Oliver disagrees No KudoZ for the same answer with a longer explanation. Andy Lemminger Cilian O'Tuama disagrees María Teresa Taylor Oliver disagrees No homework questions through KudoZ rdom would ban homework CMJ_Trans No test translation questions through KudoZ CMJ_Trans Texjax While a dedicated answerer assembles a good answer including references, sonther one send a fairly cursory reply and gets the points. This should be improved. Krys Williams Block askers who use ProZ.com just to ask easy question Liliana Roman-Hamilton Eliminate delay in term Search page options lizzy g A feature for users to search in their own KudoZ questions María Teresa Taylor Oliver Questions that are closed w/o grading should be shown as closed. Mårten Sandberg Allow users to to tell others who violate KudoZ rules that they do wrong and what they do wrong, instead of having to report it to a moderator. Mårten Sandberg Emphasize the information regarding the need for context when asking KudoZ questions Mårten Sandberg Currently, a link listed in answer is opened in the same window. It will better, if the link will be opened in new window. Pristav Avoid the rush for points in KudoZ FrenchtoEnglish, who suggests several alternatives Supress the Kudoz term translation questions Alberto Valle All KudoZ questions should be private and only accessible to users. They would not be indexed in the search engines. Glossary entries would be public. Marina Varouta Roland Peiler Introduce old option "Restore Answer", but with new time stamp-label. Pristav Allow asker to assign points to more than one answer zappy Nik-On/Off Abolish agrees and disagrees zappy Replace "confidence level" with an expertise level RobinB Include language variety in KudoZ (EN-UK, EN-US, ES-AR, and so on) Marta Fernandez-Suarez Allow just three KudoZ answers a day for everyone Marta Fernandez-Suarez Expand the number of General Fields to minimize the use of the "Other" category Nicholas Ferreira Replace KudoZ points by net (agrees-disagrees) Anastasia Novoselova Allow linguistic questions about whole sentences Alena Chebanenko Add an "Abuse" or "Alert to this question" button in KudoZ, see http://www.proz.com/topic/57384 Stefanie Sendelbach Implement a box called "Comment" instead of or in addition to the peer comments in order to have the possibility to comment an answer without having to choose between "agree/disagree/neutral" (and increase the box up to 500 characters) virgynet Get rid of "confidence levels". TonyTK Make it impossible to hide answers TonyTK Require at least some degree of explanation for all answers to show the answerer understands how his or her suggestion can be used in the given context. TonyTK Encourage a policy of robust KudoZ debate. TonyTK Make glossary entries subject to peer review. TonyTK Block askers from closing question sooner than 24 hours after asking. GoodWords Eliminate the "first verified answer" function. GoodWords Make default source term and target term blank for entering a KudoZ term into the glossary. GoodWords Include serbocroat = bosnian+croatian+serbian in KudoZ search jokerman ------------------------------------------- 3 - Actions members would take in relation to profiles Profiles, published articles or any other material indexed only in our language. No more duplicates in google results, which desorient potential clients. Marina Varouta It should be possible to give several locations for where you are based EszterB Allow paying members more flexibility to make decisions on what/how our information is seen by the public (such as the ability to choose between old and new profile format as default, organize placement of information, etc) Bonita Mc Donald Riccardo Schiaffino Make it possible for the site user to show his or her old profile to the public Chinoise More flexibility in the new profiles. More tabs to be automatically available in the new profile, to declutter the profile format. Tabs that could be created automatically using the information that is already stored. Rebecca Hendry Make the new profile more user-friendly EszterB Allow specializations per language pair Maria Rosich Andreu Improve the availability feature Nicholas Ferreira Provide at least one extra colour (profile page) for a change Vladimir Dubisskiy Increase the number of fields under "Medicine" or leave it only as such. McNohara Better explanation for fields in profiles and jobs, fields so similar that they coulb be confused should be merged. bjornarmag Allow sorting of project history in profiles by size, field, language combination etc. bjornarmag Timeline in project history should state months, not days e.g. "Jul to Aug" instead of Jul 31 to Aug 31. bjornarmag Under “Years of full-time experience as a translator:” in our profile settings, give us the option of having this figure increase automatically upon renewal of membership. Robert Kleemaier Verify native language(s) of ProZ.com members by means of tests done online by an institution to be set up within ProZ.com with qualified, authorized representatives worldwide tectranslate Against the verification of native speaker status Puicz Introduce a near-native level symbol for a person reaching Council of Europe's level C2 Williamson Introduce tests to test the linguistic level of the working languages of a translator and indicate the results in his or her profile. Williamson mediamatrix In all major multinational languages, require members to indicate the 'variety' of their native language(s) mediamatrix Make verification of credentials compulsory as well, wherever possible Jonathan Lukens Belkis Díaz-Vidaillet Profiles: offer the possibility to upload more than one file virgynet Add the "student" option next to "freelancer" "company", "both" or "neither" Andrea Riffo Profile localization, allow users to choose wheter theis profiles are visible in other languages or not Ritu Bhanot More flexibility in categories to allow greater specialization. GoodWords ------------------------------------------- 4 - Actions members would take in relation to the Blue Board and WWA The ability to leave BlueBoard comments on payment issues for all members, regardless of membership level or participation in site features Viktoria Gimbe A "Hall of Fame" as well as a "Black List" of agencies. Cristina Heraud-van Tol Option to sort the B/B LWAs by country and by score to allow taking care of relevant/better agencies first, improving the efficacy of sending CVs Claudio Porcellana Create another B/B variable: LWA/entries ratio; it means that agencies with better LWA score, plus lower LWA/entries, ratio must appear firstly Claudio Porcellana Create another B/B variable: LWA/replies ratio; an agency that spend time to answer to all its translators, to say "thank you for your work", doesn't consider translators as numbers but human beings Claudio Porcellana Blue Board completely open to all members (paying and not paying). Giovanni Guarnieri langnet An assessment system where translators are assessed by outsourcers on the work which they obtain through the site Puicz Troy Fowler suvasree Enable members to edit their Blue Board entries anytime they want Chinoise ------------------------------------------- 5 - Actions members would take in relation to the forums Improve the forum search Viktoria Gimbe Sonja Tomaskovic JL Baker Forum content should not be open to search engines Mariella Bonelli Viktoria Gimbe Marina Varouta Astrid Elke Johnson Limited forum posting by translators, including a maximum number of words, to encourage participation from other members who have remained silent way too long. Belkis Díaz-Vidaillet Graciela Guzman María Teresa Taylor Oliver disagrees Sort the forums by the date of the last post by default and keep the option to sort them by the creation date Hynek Palatin Adding a small Agree checkbox after every posting that may allow others to express their agreement instantly, instead of replying just a line (or two) without nothing really important to say. It may even allow a small line, like the KudoZ mechanism. Juan Pablo Solvez Beneyto JaneTranslates A notification flag list for forum posters to track the postings of certain users Harry Bornemann Add a forum for proofreading/correcting/editing Trevor Butcher In the forum section add some kind of popup button/menu to allow ordering forums by views and by replies Gianni Pastore Make subsections in the Non-English Forums Marta Fernandez-Suarez Provide more space for criticism (even if not constructive) Endre Both Fluent communication with members and users including rules, pre-warning of at least 12 hours before any administrative action Natalia Zudaire Less rules enforcement, more freedom of speech Nikki Graham Aurora Humarán Chademu Bonita Mc Donald Giovanni Guarnieri Ivana de Sousa Santos Amy Duncan Larissa Dinsley Natalia Zudaire Christel Zipfel Gerard de Noord JaneTranslates Silvina Matheu Andrea Ali Belkis Díaz-Vidaillet Ana Cuesta sarmb Konstantin Kisin disagrees George Rabel Eva T disagrees desdelaisla Elena Vazquez Fernandez CMJ_Trans Ines Cas Improve the site's atmosphere, in particular furums Parrot Daniela Zambrini Increased distinction between e-marketplace and community functions. The community should be open to all but the marketplace should be strictly controlled to enhance quality. Edit: tightening up the marketplace side while loosening up the community side. Sara Freitas-Maltaverne Gerard de Noord Freedom of expression with a set of well-defined rules, or code of conduct, when necessary Wenjer Leuschel Elizabeth Lyons Sergio Mangiarotti (emphasis on Netiquette) Don't remove links to conflictive posting from homepage Ivana de Sousa Santos No posting erased without explaining the infringer, in a private email, the rule breached AND how the rule applies to the alleged facts. Luis Arri Cibils Don't apply rules arbitrarily María Teresa Taylor Oliver Mariella Bonelli, who also asks for better explanations in case of rules enforcement Antonella Andreella gad Clarify policy about false identity Yaotl Creation of ombudsman functions (for freelancers and outsourcers) as intermediaries between management and the community. Luis Arri Cibils Expand the scope to allow more inoffensive off-topic content Viktoria Gimbe María Teresa Taylor Oliver Less moderating - more moderation from the moderators, less changing the wording of polls, etc.. Jo Macdonald Enforce also the spirit of the rules gad Denounces of abuse should be posted in tickets, not in forums gad Initiate a Hindi forum. Balasubramaniam ------------------------------------------- 6 - Actions members would take in relation to the community (including moderators, code of conduct, communications) Membership Recognise the value that experienced professionals bring to the site beyond their membership fee Endre Both Cilian O'Tuama Rethink membership categories, acknowledging the contributions of some users CMJ_Trans Go back to the “Member/Platinum member” terminology instead of “user/member” Christel Zipfel Derek Gill Franßen Less differences between members and users Balaban Cerit Chademu melinak Ines Cas Give more benefits to members and fewer benefits to users Monika Coulson sarmb Mariella Bonelli Elizabeth Ardans Elizabeth Lyons María Teresa Taylor Oliver langnet Freimanis Accept only paying members Angioletta Garbarino also requires verified ID FRANCINE ALLONCLE, who would allow a 3 month trial period to non-paying users Harry Djuhari Two to three different levels of memberships FRANCINE ALLONCLE Introduce three different memberships for translator/interpreter membership (only professionals), bilingual membership (anyone who speaks two or more languages) and student membership (self-explanatory). Put restrictions on the first one. Eva T Membership levels: members who have a chosen career that has nothing to do with translation (physicians, attorneys, etc.) and therefore are not professional translators should have their profiles marked or pay higher fees Belkis Díaz-Vidaillet Introduce corporate accounts (as 'umbrella' accounts covering several profiles). DSC Besides the category of user, member, partial member, another category should be created, namely, "former member" desdelaisla Membership on invitation or sponsorship only CMJ_Trans Restrict membership though an application process, for example only permitting people to join who either have a translation qualification or the relevant years of experience. Astrid Elke Johnson Require the use of real names and restrict profiles to paid members (making provision to "grandfather in" a select number of unpaid members who have used the site for X years or who have X KudoZ points). Robert Forstag Add Moneybookers as a payment method for our membership and hosting Cristiana Coblis Make it possible to pay for memberships and other services in Indian rupees via normal payment methods like cheque within India itself. Balasubramaniam Lower membership fee. Marina Varouta Make it easier to become a member Kathryn Strachecky Move ProZ.com more towards a professional relationship with translators where the site provide a service and translators buy it. On site activity gives no “ownership”. Konstantin Kisin Introduce differentiated membership fees while offering discounts on a certain number of languages. Freimanis To avoid false status reporting charge membership per declared language pair Freimanis Workplace environment / Professionalism Make the site as friendly as possible Silvia Sassone JL Baker Take a stronger stance against unprofessional behaviour, including patently false claims about qualifications and consistently erratic KudoZ contributions. Endre Both Cilian O'Tuama Focus on quality and verified members, credentials Magdalena Reyes CMJ_Trans Code of Conduct for outsourcers and translators, voluntary, with logo and starting date displayed, penalized if breached. Gianfranco Manca Sara Freitas-Maltaverne would make it mandatory Luis Arri Cibils adds more details Konstantin Kisin FRANCINE ALLONCLE Anjo Sterringa, who is concerned that a CoC for translators is more adequate for an association and would encourage membership in associations having a CoC sofiablu Sergio Mangiarotti FrenchtoEnglish zappy Implement a stronger Identity verification program for site users Gianfranco Manca would extend it to as many users as possible, to the point of making it mandatory or very relevant Sara Freitas-Maltaverne, who would also include proof that provides pay their taxes Ana Cuesta agrees with Sara Luis Arri Cibils would discuntinue service after 3 months to all non-vidded users and allow them only not-for-points KudoZ cmwilliams Kaveri Konstantin Kisin Silvina Dell'Isola Urdiales Endre Both Jonathan Lukens Cilian O'Tuama claudia bagnardi Elizabeth Ardans Sandra Smallwood-Beltran María Teresa Taylor Oliver FrenchtoEnglish melinak would not implement any compulsory VIDding for LSPs unless more ways to get verified are developed Ines Cas suvasree would make VIDding compulsory Implement a stronger Identity verification program for oursourcers Gianfranco Manca Alicia Casal Silvina Dell'Isola Urdiales Sandra Smallwood-Beltran Make identity verification simpler and more practical. Balasubramaniam Viktoria Gimbe Liliana Roman-Hamilton Expel translators who practice surreptitious defamation of colleagues, with so called "proofreadings" "consultancies" etc. Alberto Valle Encourage professionalism, allow (well-founded and precise) criticism of peers as a means of raising the standards on this site tectranslate Provide additional guidance for new translators. Before creating a profile, ask translators for their years of experience. Based on this information, guide them towards relevant knowledgebase articles, discussions, etc. so that they will be armed with the information they need both as new translators as well as new members of this community before they set up shop. TampaTranslator Enforce members/users professional behavior. No empty and/or multiple profiles. Texjax Ines Cas Improve the "professional" image of the site by seriously limiting the ability to modify the contents of the site by members with non-VIDed profiles, empty profiles, freelancer profiles with "n" working languages and "m" native languages, members in breach of ProZ's clearly defined code of conduct Rubén Berrozpe Limit the number of language pairs for freelancers Cristiana Coblis Get rid of empty profiles. FrenchtoEnglish, who would require users to provide details of their credentials and/or professional experience and to give a name, address and phone number which staff should check. Liliana Roman-Hamilton Andrea Riffo, who would require location, native language, working languages and years of experience suvasree, who would also delete inactive profiles Communications Improve communication with members and users: communicate what ProZ.com is going to do (i) at an early stage, (ii) well ahead of implementing key features, and (iii) as broadly as possible (where appropriate, outside ProZ.com, too) . Ralf Lemster sarmb More open communication between staff and members/users, in particular more consultation and proper notification in case of new implementations. Nikki Graham Ivana de Sousa Santos Giovanni Guarnieri FrenchtoEnglish Treat members with courtesy and respect María Teresa Taylor Oliver Luis Arri Cibils Andrea Ali Iimprove communication between members/users & the site staff melinak ICL Better tracking and implementation of suggestions by site users Bonita Mc Donald Nikki Graham also suggested a "communications page" at http://www.proz.com/topic/52982 Christel Zipfel Endre Both Communicate ProZ.com’s plans to accommodate outsourcers and freelancers in the same space, and what's this change going to mean for the freelancers Rubén Berrozpe Ana Cuesta When offering services for outsourcers, don't forget the translators María Teresa Taylor Oliver Andrea Ali sarmb George Rabel claudia bagnardi Keep the site as translator-oriented, not client-oriented Marie-Helene Hayles Define whether ProZ.com is there for the benefit of translators or purely a "marketplace" zappy Reflect about what you actually wish to make of Proz.com: for translators? for outsourcers? for related specialists? for language students?, for anyone? This could lead you to diversify your business, clearly dividing it into different areas that will attract different kinds of "customers". ICL Slow down a bit with the introduction of new features/options/tabs/layouts. Too many new things are being introduced, all the time. Johanna Timm, PhD Wenjer Leuschel Derek Gill Franßen Katharina Wawrzon Chinoise Give more consideration to the way the site and its evolution is presented to and perceived by the community. Endre Both Staff should answer e-mails and support tickets, even a “thanks, we’re taking care of it” would be nice. Jo Macdonald Deal with support tickets more swiftly at all times Steffen Walter suggests a(n initial) response time of less than 24 (or even 12) hours across the board Endre Both Ralf Lemster, who would incorporate moderators into the process to accelerate handling Add a live chat Cristina Heraud-van Tol Avoid forcing changes on people. For example, allow users to keep their old profile and offer the new one as an option. Jo Macdonald JL Baker Nicholas Ferreira Ines Cas Provide information on how the membership money is spent by ProZ.com Michele Johnson lexical, who would convert membership fees into shares Broader localization of the site virgynet Team to translate important staff messages into several languages virgynet Communicate important changes or implementations or subjects by way of surveys or polls for example, in order to set up something like a "direct democracy". virgynet Moderators Incorporate more moderators Steffen Walter Wenjer Leuschel, who would get rid of disqualified ones when sufficient justified complaints against them have been raised by members Reflect upon the compatibility between ProZ.com’s business model and the extensive use of volunteer work. Rubén Berrozpe Consider paying moderators (either in kind or with money) to assure accountability Dyran Altenburg Introduce rotation of moderators on a regular basis - to make the doors open for anybody who wants to try. Three to six months periods suggested. Vladimir Dubisskiy One year term for Moderators. Come up with a system where we can vote for who our Moderators should be. Belkis Díaz-Vidaillet Make the moderator undergo a referendum periodically when a considerable percentage of the forum members agree. Yaotl Better behavior by moderators Angioletta Garbarino Richard Creech Belkis Díaz-Vidaillet Possibility to request an impartial "arbitrator" (either site staff or another moderator) in disputes between moderators and users. Marie-Helene Hayles ------------------------------------------- 7 - Actions members would take in relation to events (powwows, conferences and seminars) Promote more events locally. Workshops, lectures, meetings to exchange experiences. Everything that may enhance our vision as translators. Silvia Sassone Organise WEBINARS on main topics, and at different levels Stefania Williams Have a designated Events Manager, who would become an expert in all matters relating to ProZ.com conferences, powwows and workshops. Katharina Wawrzon Increase ProZ.com's real-world presence. Appoint a coordinator for every significant city worldwide and make them responsible for organising simple but regular (quarterly, bi-monthly) CPD events, such as networking sessions Andrew Steel MCIL, MITI Conference speakers should submit written material in advance, for review and produce handouts for those attending. They should not use made-up names. Astrid Elke Johnson ------------------------------------------- 8 - General and miscellaneous actions that members would take General actions/improvements Keep everything as simple as possible Silvia Sassone Tools should be easy to handle claudia bagnardi Redesign the site to make it more user-friendly and easy to understand. Hynek Palatin Kaveri suggests a model lizzy g suggests less clutter and different colours Sandra Smallwood-Beltran Vito Smolej (unclutter home page) News-Group style Fora (i-e. a tree or outline), so that one could clearly see which message answers to which other message. Riccardo Schiaffino Add a link to home page everywhere in the site Cristina Heraud-van Tol Allow creating RSS feeds to the outside and add or offer feeds from the outside world that may be interesting to the members and visitors. Vito Smolej Add some WAP functionality Harry Bornemann A PDA version of the ProZ.com page and also a ProZ.com toolbar which works with Mozilla. Sarah Brenchley A floating tool bar with time zone clocks from around the world STEVEN ROBINSON New features Add a writable Personal Calendar on the profile, where users can put their due dates and other important dates there Monika Coulson Improve the "my lists" function. It is one of the most valuable aspects of the site (for forming lists of potential translators on a project, among other uses) but is cumbersome and slow to use. Richard Creech Modify copyright policy on articles, giving more to the article poster Chinese Concept An arbitrage panels for situations where both translator and proofreader disagree with each others work over the same text Mireille Hennevanger-Both A 'Book Corner' or something alike, where translators can find information about books, dictionaries, glossaries, etc specially related to the profession. With ratings, price ranges, stores that carry the item, etc. Magdalena Reyes María Teresa Taylor Oliver Claudia Alvis A "bookstore" or store of some sort to purchase software, books, glossaries Elizabeth Lyons María Teresa Taylor Oliver A bookmark tab. Claudia Alvis Maria Rosich Andreu JaneTranslates Puicz Cilian O'Tuama would also add private notes, in order to track KudoZ questions, forums threads and users to seek/avoid Magdalena Reyes Marina Varouta Provide paying ProZians with an opportunity to participate in group policies. One option would be for collection, while another could be for Errors & Omission Insurance. In both cases they are expensive items for sole proprietors. Robert Kleemaier Continuing Education: Some plans that'd help us grow as a professional. Articles, Links to online courses, webinars etc. Ritu Bhanot Business direction / marketing Remain committed to your dream and your vision. You can't make everyone happy all the time Derek Gill Franßen Zhuoqi Mills Customer education from the site as an authoritative source rather than limiting this to knowledgebase articles by service providers. Sara Freitas-Maltaverne Kaveri Turn ProZ.com into a translation agency jemo 'European' or better targeted marketing strategies. 'Aggressive' marketing is a thing of the past in my markets. Gerard de Noord Move beyond American/European orientation. To begin with, localize the site into Hindi. Balasubramaniam Promote/advertise/create awareness/upgrade our profession in other sites, pages, newspapers, whatever. claudia bagnardi Trevor Butcher More visibility, both for translators and the site itself. Belkis Díaz-Vidaillet Chinese Concept, who suggests ideas on this line Do something about ProZ.com's image problem, including KudoZ quality and inaccurate information about native languages. Michele Fauble Foster greater participation (in the forums and articles, for example) from outsourcers, project managers and purchasers of translation services. TampaTranslator Different homepages for outsourcers and freelancers Astrid Elke Johnson ▲ Collapse | | | A suggestion about suggestions :-) | Oct 13, 2006 |
You've clearly put a lot of work into this, and I think the idea of asking for feedback was a laudable one. I also wonder if there were many people who, like me, couldn't think of just 3 "things I'd do if it were my site", weren't sure if it was appropriate to comment on other people's suggestions, couldn't fit it into 250 words, didn't have time to formulate suggestions.... in short, could have contributed but didn't. I wouldn't want to make your processes take any lon... See more You've clearly put a lot of work into this, and I think the idea of asking for feedback was a laudable one. I also wonder if there were many people who, like me, couldn't think of just 3 "things I'd do if it were my site", weren't sure if it was appropriate to comment on other people's suggestions, couldn't fit it into 250 words, didn't have time to formulate suggestions.... in short, could have contributed but didn't. I wouldn't want to make your processes take any longer than they already will, but I wonder whether a survey might be appropriate for some of the suggestions? Possibly in the form of a different survey for each main area. I'm thinking particularly of some of the more significant and concrete changes suggested (not the vague "improve quality of X" ones), such as: - prohibit rates being mentioned in job postings - only members can post jobs - compulsory VID - stop the kudoz points system - answers to be chosen by peer agreement not the asker - restrict language pairs That's just a sample of ones I can remember (:-)) but perhaps gives an idea of the kind of thing I have in mind. For such suggestions, you could formulate a simple yes/no question, and give members/users (everyone, I mean) 3 simple options: Yes, No, and No vote (to cover, don't know, don't care, no opinion one way or the other). Please note, I'm not talking about a "quick poll" per question, but a proper survey page, with as many questions as necessary for the subject area. You could, of course, refine this idea by having paying member votes count as double or whatever, but I think the basic idea is worth considering. Indeed, it occurs to me now, you could consider it as being my contribution to the original thread, as follows : "If I were running Proz, I'd run a forum thread to brainstorm what people think should happen, 3 suggestions only, 250 words tops, and then put the best suggestions to the wider vote in the form of a survey" ▲ Collapse | | | Linguasphere Franţa Local time: 00:54 din spaniolă în franceză + ...
Thank you very much for posting this information. It is very interesting. Nevertheless, it is only the point of view of those who participated in the thread and therefore, it is not the opinion of all the community. Some did not participate to the thread due to lack of time or because they do not speak English or due to other reasons. Personally, I agree with some of the suggestions but I totally disagree with some others. I would suggest to draw up a questionnaire with... See more Thank you very much for posting this information. It is very interesting. Nevertheless, it is only the point of view of those who participated in the thread and therefore, it is not the opinion of all the community. Some did not participate to the thread due to lack of time or because they do not speak English or due to other reasons. Personally, I agree with some of the suggestions but I totally disagree with some others. I would suggest to draw up a questionnaire with all the points suggested (a kind of big poll, maybe in the major languages), with boxes Agree / Disagree and to send it to all members and users. I suggest this because IMO, every member/user should have the opportunity to give his/her opinion before the implementation of such important changes. In fact, the opinions of those who contribute a lot to forums cannot represent the majority. For example, many people in the forums were claiming for reduce the limits of KudoZ questions per day, but when you did a poll regarding this subject, most of the community was against this idea. This is why I suggest this "big poll" in order to reach more members/users and have an overall point of view. Thank you again and have a nice WE. ▲ Collapse | |
|
|
Thanks, Charlie | Oct 14, 2006 |
Charlie Bavington wrote: I wonder whether a survey might be appropriate for some of the suggestions? Yes, thank you. We are likely to run some targeted surveys over the course of this exercise, particularly where there are gray areas. Thanks for your willingness to participate. | | | gianfranco Brazilia Local time: 19:54 Membru (2001) din engleză în italiană + ... In favour of a survey | Oct 14, 2006 |
I agree with the previous postings to run a survey, or a number of several related surveys (perhaps one for each area as identified above). It would be the best method to probe scientifically the site users' preferences. In particular: it would help to choose amongst some conflicting proposals (more questions per day / less questions per day, or improve the jobs area / get rid of the jobs area, and so on) it would compensate the limi... See more I agree with the previous postings to run a survey, or a number of several related surveys (perhaps one for each area as identified above). It would be the best method to probe scientifically the site users' preferences. In particular: it would help to choose amongst some conflicting proposals (more questions per day / less questions per day, or improve the jobs area / get rid of the jobs area, and so on) it would compensate the limitations of the previous phase, limited to 3 suggestions (some very good proposals may have received only 1-2 mentions, others less important may have received 10 supporting names, almost randomly) the vote could be weighted for members and non members it would receive the largest possible number of opinions, in detail for each suggestion it would allow to identify which suggestions have been mentioned but do not encounter the favour of the majority You would also know what to prioritize according to the survey result. For example, a 95% majority in favour could fast track a feature over others not receiving a clear majority. bye Gianfranco PS: I posted before seeing Henry above
[Edited at 2006-10-14 01:16] ▲ Collapse | | | If you have not yet posted your "three things", please do so! | Oct 14, 2006 |
virgynet wrote: Thank you very much for posting this information. It is very interesting. Nevertheless, it is only the point of view of those who participated in the thread and therefore, it is not the opinion of all the community. That is an important point. Thank you. To others: please understand that the plans we will post have not been created based on the suggestions received in this thread. Although they will have been modified in response to the "three things" suggestions by the time they are posted, the general plans have been formulated previously based on input from various sources. For one thing, the suggestion list shown here is only one-tenth or so the size of our internal list of suggestions not yet implemented. What is more, in addition to our suggestions lists, we have usage data, surveys, face-to-face feedback and other forms of input from members of the community that has helped shape our plans. What we have compiled here is just the list of suggestions made in the "three things" thread. We plan to respond to each of these in turn. I would suggest to draw up a questionnaire with all the points suggested (a kind of big poll, maybe in the major languages), with boxes Agree / Disagree and to send it to all members and users. I suggest this because IMO, every member/user should have the opportunity to give his/her opinion before the implementation of such important changes. There are likely to be some surveys, as I mentioned above, and in addition, anyone who has not yet taken the opportunity to tell everyone what they would do if they were running the site ("three things") is invited to do so now, here: http://www.proz.com/topic/55502 If you get your list in before we reach the relevant section, we'll incorporate it... | |
|
|
Michele Fauble Statele Unite Local time: 15:54 Membru (2006) din norvegiană în engleză + ... Discussion of pros and cons before survey | Oct 14, 2006 |
I agree with some of the suggestions and disagree with others. Before running a survey on a suggestion there should be a discussion of the pros and cons of the suggestion. Sometimes what may seem at first like a good suggestion may turn out, upon reflection, not to be such a good idea after all - for example, automatic grading of KudoZ answers by number of agrees and disagrees, not allowing disagrees by those who have answered a question, or limiting forum posts. Anothe... See more I agree with some of the suggestions and disagree with others. Before running a survey on a suggestion there should be a discussion of the pros and cons of the suggestion. Sometimes what may seem at first like a good suggestion may turn out, upon reflection, not to be such a good idea after all - for example, automatic grading of KudoZ answers by number of agrees and disagrees, not allowing disagrees by those who have answered a question, or limiting forum posts. Another option would be to have one member/user in favor and one against each make the argument for or against the suggestion before the survey is run. ▲ Collapse | | | Riccardo Schiaffino Statele Unite Local time: 16:54 Membru (2003) din engleză în italiană + ... Agree on the survey | Oct 14, 2006 |
Charlie Bavington wrote: For such suggestions, you could formulate a simple yes/no question, and give members/users (everyone, I mean) 3 simple options: Yes, No, and No vote (to cover, don't know, don't care, no opinion one way or the other). This is an excellent idea, but I would add one (I think important) element: "Formulate a simple yes/no questions, and give members/users 3 simple options: Yes, No, and No vote (to cover, don't know, don't care, no opinion one way or the other). The survey should include, for each option (yes or no), an explanation by one prominent member who favors such answer, to explain why answering yes or no would be a good idea. " An example could look something like: "We ask you to vote whether or not to abolish the point systems from KudoZ. John Doe, a full member of this site with 15 years of experience as a professional EN>FR freelance translator, invites members to vote in favor of the abolition of the KudoZ point system for the following reasons: .... Jane Roe, a full member of this site with 20 years of experience as an in house D>SP and EN>SP translator, invites members to vote to retain the KudoZ point sustem for the following reasons: ..."
[Edited at 2006-10-14 06:31] | | | Robert Forstag Statele Unite Local time: 18:54 din spaniolă în engleză + ... Keep your eyes on the prize [Abridged] | Oct 14, 2006 |
Kudos (with an ‘s’) to Henry, Enrique and the rest of the proz.com staff for the time and effort spent addressing the concerns of members and site users. I have to say, though, that I’m not sure that the compilation of further surveys and the interminable prolongation and ramification of forum threads is really what is needed at this point in order to move forward with a swift and responsible action plan based upon the feedback that you’ve gathered. With resp... See more Kudos (with an ‘s’) to Henry, Enrique and the rest of the proz.com staff for the time and effort spent addressing the concerns of members and site users. I have to say, though, that I’m not sure that the compilation of further surveys and the interminable prolongation and ramification of forum threads is really what is needed at this point in order to move forward with a swift and responsible action plan based upon the feedback that you’ve gathered. With respect to the list, it is important to determine the relative weights—and not merely the rankings—of all priorities, including jobs and Kudoz. Are they both “right up there” in terms of requiring urgent labor-intensive intervention in order to assure the future health and wellbeing of proz.com? Or is it more like Secretariat at the Belmont, with the concern about jobs running far ahead of the pack? I would caution against any drastic action that would sabotage the overall purpose of proz.com. Eliminating the Kudoz points system would have calamitous results in that it would remove the (admittedly imperfect) system of recognition and exposure for those of us without either an existing web of contacts feeding us a constant stream of well-paid work or the finances that would allow us to mount marketing campaigns to help generate such work. So thanks for listening to members, but don’t forget to keep priorities straight: Keep your eyes on the prize…. Bob
[Edited at 2006-10-14 19:26] ▲ Collapse | |
|
|
CMJ_Trans (X) Local time: 00:54 din franceză în engleză + ... disagree....(radically abridged - with apologies for telegraphic style) | Oct 15, 2006 |
Quoting Robert Forstag: "Eliminating the KudoZ points system would have calamitous results in that it would remove the (admittedly imperfect) system of recognition and exposure for those of us without either an existing web of contacts feeding us a constant stream of well-paid work or the finances that would allow us to mount marketing campaigns to help generate such work." Robert. I disagree: it's issues like this where views differ drastically that require explanatio... See more Quoting Robert Forstag: "Eliminating the KudoZ points system would have calamitous results in that it would remove the (admittedly imperfect) system of recognition and exposure for those of us without either an existing web of contacts feeding us a constant stream of well-paid work or the finances that would allow us to mount marketing campaigns to help generate such work." Robert. I disagree: it's issues like this where views differ drastically that require explanation/exchange. For me the points system is pernicious. I see no benefits at all and rather than letting site managers make arbitrary decisions (based on their preferences?) on such subjects, surely it's better to explain all the arguments and to vote? That would be democratic. Taking decisions on important points without discussion breeds even more frustration. You can acquire points galore by answering questions galore in language pairs galore (tried it - it works!) but what does it prove? And that's only one argument. 2 Henrys: Surely the point of this exercise was to give people (finally) the chance to air their views. Steamrollering only upsets the masses. 3 proposals/250 words, while understandable, means things left unsaid. Better now to get the bigger picture by briefly listing all points made asking EVERYBODY to mark those they consider important. Also please stop posting important notices on Fridays. Many people, as you must know, fail to see them, whence limited response (counter-productive). An illustration: In a recent meeting on a particular issue, a consultant noted our points grouping them in categories on the board and asking us each to mark our "top 5" without priorities/hierarchy. The result? A relatively trivial item got the highest marks. On protest we found that for all those who'd marked this point it was their lowest priority....Not allowing for priorities can produce stupid results. Let's muse on this and not make the same mistake. ▲ Collapse | | | Robert Forstag Statele Unite Local time: 18:54 din spaniolă în engleză + ... Kudoz points: three fundamental questions | Oct 15, 2006 |
Hi CMJ, Strictly speaking what you say is true: Kudoz points in and of themselves prove absolutely nothing. The three fundamental questions here seem to be as follows: 1. Is there a significant positive correlation between points earned on the one hand, and the quality of answers awarded points on the other? 2. Is the quality of answers to Kudoz questions, in the aggregrate, *one* legitimate indicator of competence with regard to a particular subject matte... See more Hi CMJ, Strictly speaking what you say is true: Kudoz points in and of themselves prove absolutely nothing. The three fundamental questions here seem to be as follows: 1. Is there a significant positive correlation between points earned on the one hand, and the quality of answers awarded points on the other? 2. Is the quality of answers to Kudoz questions, in the aggregrate, *one* legitimate indicator of competence with regard to a particular subject matter within a given language pair? 3. Will a non-points system lead to greater participation on the part of competent translators and all this would bring in its wake: better answers; more helpful material in the glossaries; and greater recourse to Kudoz on the part of translators, both novice and experienced, who are seeking help with terms? My own answers to these questions are 'yes', 'yes' and 'no'. There is much that I could say in support of these assertions, but now is not the time. Bob
[Edited at 2006-10-15 23:07] ▲ Collapse | | | Let's hold off on KudoZ discussion | Oct 15, 2006 |
Robert Forstag wrote: Hi CMJ, Strictly speaking what you say is true: Kudoz points in and of themselves prove absolutely nothing... We'll have this type of discussion, but as we're asking that all of you join in going forward section by section, I would ask that we put off this specific one until KudoZ time (the week after next). by sticking to our structured approach, you help us to do more for you with this project. The purpose of the current topic is to share the plan and compilation. I would ask that future posters limit their comments in this thread to that, and also to make sure to post only once, with up to 250 words. Thank you in advance for your cooperation. | | | Număr de pagini: [1 2] > | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Compilation of thread "Let's improve...3 things I would do if I were running ProZ.com" / Action plan Trados Business Manager Lite | Create customer quotes and invoices from within Trados Studio
Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.
More info » |
| Trados Studio 2022 Freelance | The leading translation software used by over 270,000 translators.
Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop
and cloud solution, empowering you to work in the most efficient and cost-effective way.
More info » |
|
| | | | X Sign in to your ProZ.com account... | | | | | |