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Installation problem with Trados 2009
Tópico cartaz: Valeria_Premoli
Valeria_Premoli
Valeria_Premoli
Local time: 13:06
inglês para italiano
+ ...
Feb 22, 2012

I have an installation problem with Trados 2009.
I've uninstalled it from my old laptop in order to install it on my new PC, but at the question "Would you like to return your license" (or something similar) I've answered No instead of Yes. So now I have uninstall it from the laptop but I can't install it again on the PC, I get this error:

The activation of the fulfillment is denied by the activation policy because fulfill count exceeded the seat count # 9423-451666 (Error cod... See more
I have an installation problem with Trados 2009.
I've uninstalled it from my old laptop in order to install it on my new PC, but at the question "Would you like to return your license" (or something similar) I've answered No instead of Yes. So now I have uninstall it from the laptop but I can't install it again on the PC, I get this error:

The activation of the fulfillment is denied by the activation policy because fulfill count exceeded the seat count # 9423-451666 (Error code 50040)

Does anyone can help me please?

Thank you!

Valeria ▲ Collapse
 
Jon Reynolds
Jon Reynolds  Identity Verified
Reino Unido
Local time: 12:06
alemão para inglês
+ ...
Previous forum post Feb 22, 2012

Did you try this:

http://deu.proz.com/forum/sdl_trados_support/207857-error_code_50040_when_trying_to_activate_my_sdl_trados_studio_starter_license.html
 
Valeria_Premoli
Valeria_Premoli
Local time: 13:06
inglês para italiano
+ ...
CRIADOR(A) DO TÓPICO
Solution Finder Feb 22, 2012

I've tried with Solution Finder..now I'm installing again Trados on the laptop and then uninstall it again..let's see what happens

Thank you
 
Valeria_Premoli
Valeria_Premoli
Local time: 13:06
inglês para italiano
+ ...
CRIADOR(A) DO TÓPICO
Problem solved Feb 22, 2012

I've contacted Trados support at this link and they reactivated my license!

http://www.translationzone.com/en/support/solution-finder.asp
 


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Installation problem with Trados 2009







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