Glossary entry

German term or phrase:

bereinigen

English translation:

adjust for XYZ

Added to glossary by Heidi Stone-Schaller
May 19, 2005 13:41
18 yrs ago
4 viewers *
German term

bereinigen

German to English Bus/Financial Mathematics & Statistics
This text is about a software that primarily caters to the needs of call centers. What is described here is a procedure where the calls or other data, such as average handling time, from various sections of the call center are added up or cumulated. To arrive at a realistic figure, the total calls must be multiplied by a certain factor which reflects unanswered calls (disconnected, abandoned calls etc.) Unfortunately I can only rephrase so much, as the word bereinigen comes up repeatedly in this context, as well as "bereinigt".

Wie bereits erwähnt, können sämtliche Operatoren und zusätzliche Faktoren in den Formeln verwendet werden. So kann zB. die Anzahl der Anrufe aus den drei Queues Vertrieb, Info-Line und Störungen *bereinigt* werden, um für weitere Auswertungen und Statistiken die abgebrochenen Anrufe herauszurechnen. Dazu werden die Anrufe aufaddiert und anschließend mit dem Faktor 0.93 multipliziert.

Anyone have an idea??

TIA,
Heidrun

Discussion

Non-ProZ.com May 19, 2005:
You are right of course about how everything has to be accounted for... and I agree that to adjust a figure for inflation and to adjust the number of calls for the number of unanswered calls are similar. I guess what's bothering me is that "adjusting a figure for something" suggests an external factor (such as inflation) rather than an "internal" factor (such as a part of the figure I'm working with)... Do you follow me?
Non-ProZ.com May 19, 2005:
Now I see where we have misunderstood each other. By "herausrechnen", my author does not mean to calculate but to ignore. I admit that her wording is a bit ambiguous. Like I said in my introduction, the procedure's objective is to arrive at a figure reflecting the total calls, but excluding the calls that were unproductive (prematurely terminated) for one reason or another.
"St�rungen" BTW means "help desk" in this context.
Non-ProZ.com May 19, 2005:
Of course I'm just considering the inflation thing as an example, BTW.
Non-ProZ.com May 19, 2005:
To silfilla Hi Silfilla and thanks for your input. I'm not entirely sure if "adjusted for inflation" wouldn't perhaps be quite the opposite of what I'm trying to convey. "Bereinigen" in this context means to purposely ignore a part of something, not make an extra effort to take sth into account. Or is this what you meant?

Proposed translations

+8
1 min
Selected

adjust/adjusted for XYZ

is the standard term :-)

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Note added at 4 mins (2005-05-19 13:46:01 GMT)
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i.e. *the number of calls related to ... info line, and disruptions can be adjusted to calculate/compute the number of interrupted calls for additional analyses and statistics*

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Note added at 5 mins (2005-05-19 13:46:43 GMT)
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in other contexts, write *XYZ can be/is/was adjusted for*

or: *XYZ, adjusted for XYZ*

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Note added at 6 mins (2005-05-19 13:48:40 GMT)
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some examples:

adjusted for inflation
adjusted for currency translation differences

the Web will provide plenty of references! :-)

Bereinigungen durchfuehren=make adjustments to XYZ

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Note added at 28 mins (2005-05-19 14:10:38 GMT)
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If your text says that XYZ is being ignored, then you should render it as such; however, in the example you provided, *bereinigt=adjusted* actually means that a particular number of XYZ calls are subtracted by a mathematical operation whereby all calls are added and then multiplied by factor XYZ, such factor representing the number of calls by which the total was adjusted.

You could also render your sentence as:

*For example, to arrive at/obtain the number of interrupted calls for additional analyses and statistics, all calls/the number of total calls are/is adjusted by the number of calls related to ... info line, and disruptions*



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Note added at 32 mins (2005-05-19 14:13:47 GMT)
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ooops, to add to my explanation above: The number of XYZ calls is factually \"ignored\" by multiplying the total number of calls by factor XYZ. The multiplication operation implies that XYZ number is being taken into account.

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Note added at 41 mins (2005-05-19 14:23:07 GMT)
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Though math and statistics are not my strong suit ;-), everything must be accounted for by means of a variety of mathematical operations; this is what *adjust/adjusted for* expresses/implies. You can\'t just ignore data; you have to find a mathematical way to exclude it, i.e. consider it by adjustment.

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Note added at 1 hr 4 mins (2005-05-19 14:46:33 GMT)
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In accounting and statistics, numbers are also adjusted for \"internal\" factors and occurrences, such as in this case.

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Note added at 1 hr 12 mins (2005-05-19 14:54:17 GMT)
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\"aufaddieren und ... multiplizieren\" is an adjustment operation because the resulting total is less than the sum you started out with:

238 x 0.93 = 221.34

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Note added at 1 hr 28 mins (2005-05-19 15:10:28 GMT) Post-grading
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I don\'t think *clean* is the operation that\'s being performed here. See, e.g.:

\"The survey data were cleaned for possible inconsistencies and errors and adjusted for missing data and outliers.\"

www.worldbank.org/research/inequality/data.htm

\"therefore, be considered to be \'absolute\'; definitive data have also been cleaned for spikes, step offsets, and other artifacts and contamination.\"

geomag.usgs.gov/datadesc.html

and plenty of other examples! :-)

Peer comment(s):

agree Ian M-H (X) : yes - data can also be "cleaned", though - it will depend on exactly what operations are being performed on them in each case
3 mins
thanks, but *cleaned* might be more British than American // you're right, of course! what was I thinking!!! :-)))
agree David Hollywood
3 mins
thanks
agree Sonnenschein
11 mins
thanks
agree BrigitteHilgner : In statistics, "to adjust" is the common term. (Even in Europe, as far as I know.)
12 mins
thanks
agree Ker
17 mins
thanks
agree Laurens Landkroon
24 mins
thanks
agree Steffen Walter
55 mins
agree mckinnc : absolutely, look no further!
59 mins
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4 KudoZ points awarded for this answer. Comment: "Thanks for your answer and responses to my doubts. The multiplication part would then be the adjustment, of course (since they're apparently assuming that 7% are "lost calls"). I'm still wondering about Ian's "clean", though..."
+1
2 mins

correct

might work in many instances
Peer comment(s):

agree Gabrielle Lyons
19 mins
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2 mins

to filter

könnte evtl. passen
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36 mins

normalized

in the context of "scrubbing" as in data
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40 mins

cleared/deleted

it occurs to me that as this is computer software cleared/deleted might be more appropriate
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